Refund policy
14-day returns
We want you to love your artwork. If you're not happy with your purchase, email info@tarisseking.art within 14 days of delivery and we'll arrange a refund or exchange.
- Artworks must be returned in their original condition and packaging.
- Return shipping is paid by the buyer. If you're returning from overseas, the buyer also pays any customs duties, third-party handling fees and government charges.
- Refunds are processed within 7 business days of us receiving the returned work, to your original payment method.
Damaged in transit
Every artwork is insured in transit. If your artwork arrives damaged, contact us within 48 hours of delivery with photos of the work and packaging and we'll arrange a repair, replacement or full refund at no cost to you.
Exceptions
Commissions, and works framed or stretched to your order, can't be returned for change of mind. This doesn't affect your rights under Australian Consumer Law.
Questions
Email info@tarisseking.art or message us on WhatsApp on 0400 0400 75.